Rock + Associates Consulting
Services + Solutions
New standards and features, the evolution of VoIP and SIP, and new technology compatibility with legacy systems, all accentuate the necessity that a professional is needed to do more than ever before. Rest assured that the team at Rock + Associates Consulting can help you assemble all the pieces of this puzzle.
Functioning either as your turnkey or specific solution provider, the breadth of services we can supply to your organization include:
- Relocation of existing technology equipment;
- Telephone bill review and assessment;
- Cabling of voice and data stations including demarc extension of phone service into your suite;
- Phone lines and internet service procurement;
- New and used telephone system equipment consultation and procurement;
- Installation coordination of cabling, phone service and internet cut-over with telephone system and network installation;
- New data network design and installation or software / hardware migration of an existing network.
• Business Telecom Consulting
• Dial tone and Internet Services
• Voice and Data Cabling
• Traditional and VoIP Telephone Systems
• Network Design and Implementation
• Telecom Hardware Relocation Assistance
While not in our specialty, Rock + Associates also partners with professionals in other industries to provide the added value of a "one-stop" shop in the following areas:
• Office Furniture & Fixtures
• Commercial Real Estate (if your office is looking to relocate)
Business Telecom Consulting
Not sure of the capacities or capabilities of your existing cabling infrastructure, telephone system, data network, or telecom services? Do you want to explore options and overcome technology stumbling blocks to solve your crucial business concerns? At the initial meeting, your consultant will listen to your business goals, examine and inventory your existing infrastructure and hardware and develop a proposal to attain those goals.
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Dial tone and Internet Services
Rock and Associates Consulting has partnered with the nationwide provider, Paetec Communications, to be an enabler of reliable, traditional as well as next-generation, dial tone and internet services to its' clients. This partnership will instill the confidence you need to ensure that your business will have the essential services it requires along with unparalleled customer service.
This relationship also allows us to offer some resourceful packages for our clients including an Equipment for Services Agreement which combines the telephone system solution with the dial tone and / or internet services onto one simplified monthly invoice. One invoice, one payment, one point of contact for all your telecommunications necessities. Simplicity and savings - starting now!
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Voice and Data Cabling
Rock and Associates Consulting has the cabling resources with the knowledge and expertise to provide work that is done on-time and on-budget. Our services include:
• Inspection and evaluation of existing cabling infrastructure
• Consultation, design and installation of new Cat 3, Cat 5E, and Cat 6 layouts
• Extension of Telco services from demarc into customer suite
• Installation of copper and fiber backbone / riser
• Cable management installation
• Move, add, and change activity
• Cable testing and certification
• Cabling demolition and cleanup of telco rooms
• AutoCad produced “as-built” documentation (optional, upon request)
• Acquire proper permits based on locality
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Traditional and VoIP Telephone Systems
While the needs of no two businesses are exactly alike, our solutions transcend all industries and our client list includes installations in retail, legal, government, hospitality, health care, non-profits and others. Whether your business need is for a 5-person office with basic voice mail or for a highly technical organization of 150 requiring CTI (Computer Telephony Integration), voice mail to email, and VoIP, Rock + Associates has your solution!
Both standard and optional features can be customized to accomplish the needs of the organization. Because of their adaptability, these solutions can provide specific technologies for contact centers, remote or branch offices, traveling employees or road warriors, call recording, unified messaging, and call accounting to mention a few.
When you meet with your dedicated consultant, they will will work with you to determine your business’ specific requirements by asking questions to learn more about your business and listen to your business priorities and objectives.
After researching available options, your consultant will present an analysis and proposal that incorporates our expertise and a viable business solution that would satisfy your requirements. We will discuss this solution with you thoroughly so that you understand what you’re options are and how our solution will solve your business concerns as well as add value to your business.
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Network Design and Implementation
For networks from 5 to 150 nodes with a single MDF or multiple IDF's, we provide the knowledge and skill necessary to install and maintain these networks. Routing and switching, firewalls, server installation, 10/100 or Gig Ethernet, as well as VPN's and support for remote users - including VoIP - are some of the networking technologies with which we have experience.
Similarly to procurement of telephone equipment, when you meet with your dedicated consultant, they will will work with you to determine your business’ specific requirements by asking questions to learn more about your business and listen to your business priorities and objectives. More advanced solutions may require support from engineering.
After researching available options, your consultant will present an analysis and proposal that incorporates our expertise and a viable business solution that would satisfy your requirements. We will discuss this solution with you thoroughly so that you understand what you’re options are and how our solution will solve your business concerns as well as add value to your business.
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Telecom Hardware Relocation Assistance
If you office is relocating, be aware that office moves are not all the same – neither are office movers. The typical, big-chain box mover isn't going to show the kind of tenderness and attention that your electronic equipment requires. From the initial planning meeting to the day your telephone system, PC's and network equipment reside in their new locale, our staff specializes in the delicate and thoughtful handling of your companys' assets.
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